PRIVACY & DATA

Privacy Policy

How Kelsey’s Heroes collects, uses and protects information shared through our website and online services.

Last Updated: August 22, 2026

Kelsey’s Heroes, Inc. (“Kelsey’s Heroes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you choose to share with us.

This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.

1. Information We May Collect

We may collect information that you voluntarily provide when you:

• Contact Kelsey’s Heroes through the website.
• Register or inquire about programs, activities, or events.
• Apply for a scholarship.
• Volunteer with our organization.
• Contact us regarding sponsorship or partnership opportunities.
• Make a donation.
• Subscribe to communications or updates, if available.
• Submit information on behalf of a child or family member.

Depending on the form or service being used, this information may include:

• Name
• Email address
• Telephone number
• Mailing address
• Parent or guardian information
• Participant information
• Information related to program participation
• Volunteer information
• Scholarship application information
• Messages or other information you choose to provide

We only request information that is reasonably necessary for the purpose for which it is being collected.

2. Information About Children

Kelsey’s Heroes serves children and young adults, including individuals with special needs. However, our website and online forms are intended to be used by parents, legal guardians, caregivers, or other authorized adults when personal information about a minor is required.

We do not knowingly request that children under the age of 13 submit personal information directly through the website without appropriate parental or guardian involvement.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that we can review and, when appropriate, remove the information.

3. How We Use Information

Information collected through the website may be used to:

• Respond to questions and inquiries.
• Provide information about Kelsey’s Heroes programs and activities.
• Process registrations or requests to participate.
• Communicate with parents, guardians, volunteers, donors, sponsors, and community partners.
• Review scholarship applications.
• Coordinate volunteer opportunities.
• Process or acknowledge donations.
• Improve our programs, website, and communications.
• Maintain appropriate organizational records.
• Protect the security and integrity of our website.
• Comply with applicable legal or regulatory obligations.

We do not sell personal information.

4. Donations and Payment Information

Donations may be processed through a third-party payment provider such as PayPal.

When you make a donation through a third-party payment service, payment information such as credit card or financial account information is generally submitted directly to that provider and is subject to the provider’s own privacy and security practices.

Kelsey’s Heroes does not intend to store complete credit card numbers through this website.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to help the website function properly and to better understand how visitors use the site.

These technologies may collect information such as:

• Browser type
• Device type
• General geographic area
• Pages visited
• Referring website
• Date and time of visits
• General website interaction information

We may use services such as Google Analytics or similar website measurement tools. These services may place their own cookies or collect technical information according to their respective privacy policies.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Embedded Content and Third-Party Services

Our website may contain or embed content from third-party services, including services such as:

• YouTube
• Facebook
• Instagram
• PayPal
• Google services

Embedded content may behave in the same way as if you visited the third-party website directly. Those companies may collect information, use cookies, or track interactions according to their own privacy policies.

Kelsey’s Heroes does not control the privacy practices of third-party websites or services.

7. Links to Other Websites

Our website may contain links to organizations, sponsors, social networks, community resources, or other third-party websites.

Kelsey’s Heroes is not responsible for the content, security, or privacy practices of websites operated by other organizations. We encourage visitors to review the privacy policy of any external website they visit.

8. How We Protect Information

We take reasonable administrative and technical measures intended to protect information submitted through our website.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

For this reason, please avoid sending highly sensitive information through a general website contact form unless specifically requested through an appropriate secure process.

9. How Long We Keep Information

We may retain information for as long as reasonably necessary to:

• Provide requested services.
• Administer programs and activities.
• Maintain organizational records.
• Meet legal, accounting, insurance, or reporting requirements.
• Resolve disputes.
• Protect the organization and its participants.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Choices

You may contact Kelsey’s Heroes to request that we:

• Review personal information you have provided to us.
• Correct inaccurate information.
• Update your contact information.
• Stop sending non-essential communications.
• Delete information when appropriate and when we are not legally or operationally required to retain it.

Requests may be submitted to coach@kelseysheroes.org.

We may need to verify your identity or your authority to make a request regarding another individual, particularly when information involves a minor.

11. Email Communications

If you receive informational or promotional email communications from Kelsey’s Heroes, you may request to stop receiving those communications at any time.

We may still send communications that are necessary regarding an active registration, program, event, donation, volunteer activity, scholarship application, or other relationship with the organization.

12. Changes to This Privacy Policy

Kelsey’s Heroes may update this Privacy Policy from time to time as our website, programs, services, or legal requirements change.

When changes are made, the updated policy will be posted on this page and the Last Updated date will be revised.

13. Contact Us

Questions or concerns regarding this Privacy Policy or the way Kelsey’s Heroes handles personal information may be directed to: